Test of Hypotheses and Results Test of hypotheses and results have been presented in the below table 20 by the help of the statistical package SPSS version To provide some recommendations to increase the performance of Grameenphone and Robi.
The mobile communications industry has been one of the most flourishing sectors within the ICT industry and, in general, within the economy. They give more emphasis in this particular point in purchasing the brand. It has the widest International Roaming coverage in Bangladesh connecting operators across more than countries.
The following are the provided recommendations by the authors to improve the performance of Robi1. ARPU levels get tougher to sustain competition, and increased churn exerts a downward pressure.
To determine the factors that influence consumers to choose a mobile phone operator. Pulse Facilitiy The customers who want to talk in a short time desire for pulse facilities. Special Offer to the Customers 8.
ARPU for data services have been slowly increasing. Find out more Solutions Our award-winning technology solves a wide range of complex challenges. While the number of fixed telephone subscriptions has decreased sincethe number of fixed broadband subscriptions has increased over the years.
Primary data were collected through personal interview with a structured questionnaire and direct observations. But it can not be said that its services is much attractive to the customers.
For the most part, basic services are treated as a commodity.
That is, Ha is supported. Networks and billing systems cannot really be used for much else, and their swift obsolescence makes liquidation pretty difficult. Here are just a few of the solutions that we offer to businesses and contact centres: New York University Press.
Customers always expect that their operators will give some special offers to them regularly. The last decade has brought the first wave of the truly mobile generation which is built around mobile phones, short messaging service SMSand portable electronic assistants.
From Public To Private. The total spending on wireless data telecommunication worldwide is forecasted to reach nearly billion U. Cash flow is the sum of new borrowings plus money from any share issues, plus trading profit, plus any depreciation. Earnings can be a tricky issue when analyzing telecom companies.
There are enough vendors, arguably, to dilute bargaining power. But now there is strong evidence to suggest that there is an even bigger wave to come driven by the increasing worldwide technological trend towards mobility and technology integration.
Methodology of the Study The methodology adopted for the current study is presented below in a sequential manner: The telecommunication services industry is dominated by multinational telecommunications companies that generate billions of U.
With increased choice of telecom products and services, the bargaining power of buyers is rising. New technology is prompting a raft of substitute services. Inthe Government of Bangladesh opened the telecom sector by awarding licenses to two operators; one to operate fixed telephones in rural areas Bangladesh Rural Telecom Authority ; and the other to operate cellular mobile phone and pager Bangladesh Telecom LtdBTL services.
That means the customers of Robi perceived low call rate than that of GP. Grameenphone has always been a pioneer in introducing new products and services in the local market.
The difference in customer service and solution delivery has been remarkable. After collection of primary data, hypotheses were formulated and paired samples T-test was used to test the hypotheses with 0. The authors have suggested some recommendations for improving the performance of Grameenphone are as follows1.
For more on this process, read State-Run Economies: The cable guys, with their own direct lines into homes, offer broadband internet services, and satellite links can substitute for high-speed business networking needs.
Robi is truly a people-oriented brand of Bangladesh.Find information about the Telecommunication Services sector & market performance in the U.S. Track the Telecommunication Services performance of the stock sector against the Broad Global Market.
The telecommunication services market, which includes fixed-network services and mobile services, had a value of around trillion U.S. dollars inand is forecast to grow to almost Performance Telecom provide a comprehensive suite of telecom services to companies and contact centres.
We innovate award winning technology and we provide outstanding client and technical service. We partner with our customers to help solve many of their most complex challenges. J.D. Power telecom ratings are your trusted source for wireless smartphone ratings, tablet ratings, wireless service ratings, Internet service provider ratings, TV service provider ratings, wireline phone service ratings, and business phone service ratings derived from our comprehensive consumer studies.
It is a joint venture enterprise between Telenor ( %), the largest telecommunications service provider in Norway with mobile phone operations in 12 other countries, and Grameen Telecom Corporation ( 2%), a non-profit sister concern of the internationally acclaimed micro-credit pioneer Grameen Bank.
Telecom operators also make money by providing network connectivity to other telecom companies that need it, and by wholesaling circuits to heavy network users like internet service providers and large corporations.Download